The Prescription Drug Plan is a plan that offers immediate discounts on
prescription drugs at participating pharmacies. Members can save an average of 20%
off the retail price of prescription drugs. Members can obtain discounts at approximately
57,000 pharmacies nationwide.
You’re guaranteed the lowest price available on your prescriptions — the
pharmacy price or your member price, whichever is least expensive.
How to Save at the Pharmacy:
Give your prescription and your membership card to the pharmacist, who will enter your
unique ID number into the computer system to verify that you are an active member,
and the computer system will calculate the discounted price for your prescription. If the pharmacist has any questions or is unfamiliar with the pharmacy network system, he or she should call the Pharmacist Help Desk, toll-free. The number is shown on the back of your membership card.
To Find a Participating Retail Pharmacy:
• Refer to your local area Provider List
• Call Customer Service toll free at the number shown on your
membership card
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The mail order form will provide the address to which you will send: your mail order
form, an original written prescription from your doctor and pre-payment by check,
money order or credit card.
If a credit card is used, refills can be ordered by calling Caremark Customer Service or by visiting their website at www.caremark.com. If a check or money
order is used, refills can be ordered with an order form. Please allow 14 days from the
date you mail your order form for delivery of your medication.
A generic equivalent will be substituted for certain brand name drugs whenever allowed
by your doctor and applicable pharmacy law. If you do not want a generic substitution
for a specific medication, please note in the “Comments” section on the order form.
Your Health and Safety are Important:
When you use a participating retail pharmacy or the mail service, the pharmacist’s
expertise, the information provided by your physician, and your prior prescription history
through the plan are combined to process your prescription. Real-time, point-ofservice
alerts, when indicated, are sent to your pharmacist on potential concerns
regarding how your prescription may interact with other medications you are currently
taking, your disease state, your age, etc. The alerts supplement your pharmacist’s
professional evaluation, assisting the pharmacist to determine whether follow-up action
with you and/or your doctor is necessary before dispensing the prescription.
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